Reservations
May be made through any of Pori tours office or representatives
worldwide
Quotations
Quotations & special itineraries are done in head
office, Nairobi. However these may be requested &
passed through any of Pori tours offices worldwide
Payment
Please make payment directly to Nairobi office via telegraphic
transfer as per account details in our invoice. All
quotes are given in us$ (dollar)
Ground transportation
Except where road conditions are very rugged, we use
minibuses for our safari tours. These vehicles are custom
built & have good ground clearance making them particularly
suitable for safaris. On the rough roads & long
journeys these vehicles provide a degree of comfort
superior to other safari vehicles. Additionally, their
sliding windows & roomy photographic roof hatches
make them ideal for photographic purposes. The standard
minibus is licensed to carry a maximum of nine passengers;
however we recommend that wherever possible, arrangements
should be limited to a maximum of 7 clients per vehicle
as this will allow each client a window seat & easy
access to the observation hatch. (for seating arrangements
please see side image)
Safari driver /Guides
Our English speaking driver / guides are familiar with
routes & local conditions. They have an excellent
knowledge of wildlife, local people & other local
attractions. They are expert game spotters. The safari
driver / guides are vital to the success of any tour
& therefore Pori tours have gone to great lengths
to put together an unbeatable team, who are dedicated
to providing a helpful, attentive & knowledgeable
service to your clients. Some driver / guides speak
an additional foreign language such as; Hebrew, French,
German, Spanish, Italian & a little Japanese. Every
attempt will be made to provide such driver / guides
when specially requested.
Local
couriers /Tour escorts
Some of our more specialized tours include the services
of a local courier, in addition to the services of the
driver / guides. These couriers have been carefully
selected. Their life in Africa has provided them with
immense knowledge of local conditions, customs &
people. They really know & love the bush & their
own enthusiasm & avid interest will ensure your
clients gain maximum benefit from these specialized
tours.
There
are free-lance couriers in East Africa that can be arranged
for tours requiring the services of an expert in a particular
field, such as, botany, zoology, ornithology, photography,
marine biology, archaeology, anthropology, geology etc.
however, these people are much in demand & therefore
bookings should be made as far in advance as possible
Tour leaders
Bona-fide tour leaders accompanying a group of 15 or
more full paying adult tour participants are entitled
to free land cost (except park fees). Tour leaders should
be warned that hotels do not normally allocate the superior
rooms to free tour leaders
Baggage & Insurance
Pori tours highly recommends clients arrange their own
cover for damage or loss of baggage, plus general travel
insurance to cover cancellation charges & medical
expenses
Children
A ll hotels, lodges, & national parks offer a reduction
for children under 12 years of age provided they occupy
a third bed in a twin room. Children under 7 years are
not permitted to the ark, mountain lodge & treetops.
Children under 5 years are not permitted to salt lick
lodge. Children under 12 are not permitted in the dining
room / bar of Mt. Kenya Safari Club after 7 p.m.
Christmas, New Year &
Easter
Most hotels & lodges in East Africa charge a supplement
over the above periods, for this they provide special
festive meals & sometimes gifts for all clients
as well as some special entertainment. However, evening
entertainment in the game lodges & camps is rare,
as noise is likely to scare away the wildlife
Some of the Ancillary
services for your clients
Briefing
Should your clients require a special briefing one of
our senior management staff could provide one. This
may give your clients a chance to ask any questions
they may have regarding local customs & conditions.
This would normally take place on the first night in
the Nairobi hotel
Cocktail
parties & Gala dinners
We will be pleased to arrange & quote for these
functions. Gala dinners can be done on arrival or departure
in Nairobi. Black tie dinners, cocktail parties, sundowners
& bush banquets can be arranged in some very exciting
places in the African bush for incentives or special
groups
Hospitality
desk
We are pleased to set & quote for this service at
your group’s hotels. This service is normally
required only for large groups
Fore-runner
For large incentive groups we normally send a vehicle
& rep or manager one day ahead of the group’s
itinerary. This means he or she can arrange the rooms,
reserve the tables & generally ensure the smooth
running of the tour. In certain cases the agent assigns
one tour leader to travel with the forerunner
Flowers,
fruit, champagne & anniversaries
We will be pleased to quote to you the price to have
flowers or a fruit basket in your clients’ rooms
on arrival – with your compliments. We would like
to point out that real champagne is difficult to obtain
& the cost is prohibitively high & thus we do
not recommend this as a welcome gift. Sparkling wine
is available more easily & cheaply if this is what
you want. We have a list of unique safari gifts available,
if this is of interest to you please request it. Special
birthday / anniversary cakes are available at all hotels
& lodges, if advance notice is given.
